Privacy Policy

We may collect the following information:

• Name
• Contact information including email address and phone number
• Booking details including dates, number of guests, and special requests
• Payment information (processed securely via Stripe — we do not store card details)
• Other information relevant to customer enquiries or bookings

We require this information to process your booking and provide you with a better service, and in particular for the following reasons:

• To confirm and manage your booking
• Internal record keeping
• To send pre-arrival information and post-stay follow-up
• We may periodically send promotional emails about special offers or other information which we think you may find interesting, using the email address you have provided
• From time to time, we may also use your information to contact you for feedback purposes

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online. Payment information is handled exclusively by Stripe and is never stored on our servers.

A cookie is a small file which is placed on your computer's hard drive with your permission. Cookies allow web applications to respond to you as an individual and tailor their operations to your needs and preferences by gathering and remembering information about your visits.

We use traffic log cookies to identify which pages are being visited and to improve our website. We only use this information for statistical analysis purposes. Overall, cookies help us provide you with a better experience by enabling us to monitor which pages you find useful. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser settings to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over those websites. We cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites, and they are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

You may choose to restrict the collection or use of your personal information in the following ways:

• If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at hello@shropshireshepherdshuts.co.uk

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so.

If you believe that any information we hold about you is incorrect or incomplete, please contact us as soon as possible at hello@shropshireshepherdshuts.co.uk. We will promptly correct any information found to be inaccurate.